Shipping & Delivery Policy

Last updated: 14 September 2026

BinaQuick delivers from one real shop — New Bina Imitation, Berhampore. What you see on the shelf online is what is on the shelf in the shop.

Where we deliver

Inside our Berhampore service area, Murshidabad, West Bengal. Set your location in the app and it tells you at once whether your door is inside it — we would rather say no than take an order we cannot bring.

We do not ship by courier and we do not deliver outside the service area.

How long it takes

When you order	When it reaches you
During shop hours	Usually within the promise shown at checkout — most orders the same hour
After closing	Held for the next opening, and delivered first
You chose a slot	Inside that slot

A rainy day, a festival, or a long queue at the counter can add time. If an order is going to be late, the order page and your notifications say so — you do not have to ring and ask.

Delivery charge

The charge is shown in the cart before you pay, and depends on the order value — above the free-delivery line it is nil. A very small order may carry a small-cart fee, also shown in the cart. There are no charges that appear only at the door.

At the door

• Check the parcel before the rider leaves — that is the easiest moment to fix anything.
• Pay by cash or UPI at the door, unless you already paid online.
• If the shop has switched on the delivery code, tell the rider the code shown on your order page. It proves the parcel reached the right hands.
• Nobody home? The rider calls the number on the order. If we cannot reach anyone, the parcel comes back to the shop and we contact you.

Ask us

WhatsApp +91 94762 20286.